The User may return the ordered product (s) 15 (fifteen) days after receipt, provided that: the product (s) have not been used; The product (s) keep their original characteristics and labels intact; The product (s) are complete. All material accompanying orders must be returned.
The customer must request the return of the order through the email email@example.com indicating the item (s) he wants to return, as well as the order number.
The cost of the return is borne by the customer.
Once the returned product is received, Inaiê will analyze and confirm its state of conservation and, when applicable, will reimburse the amounts paid by the user within 15 (fifteen) days without any expenses for this.